Your privacy is fundamental to how 3svip operates. This Privacy Policy explains in clear terms what personal data we collect, how we use it, who we share it with, how we protect it, and what rights you hold as a data subject.
Key commitments 3svip makes regarding your personal data — before you read the full policy below.
3svip collects only the personal data that is strictly necessary to provide our Services, verify your identity, process your transactions, and fulfill our legal obligations. We do not collect data speculatively.
3svip does not sell, rent, lease, or trade your personal data to advertisers, marketing companies, or data brokers. Your information is used solely to operate and improve the Platform.
All data transmission between your device and 3svip servers is encrypted using 256-bit SSL. Your account credentials, payment details, and personal information are protected at the transport layer.
You have the right to access, correct, delete, or export your personal data. You may also object to certain processing activities. See Section 10 below for details on how to exercise these rights.
3svip does not retain your personal data indefinitely. Once your account is closed and all regulatory retention periods have expired, your data is securely deleted or anonymized.
3svip processes data for Indonesian users in accordance with international data protection standards, respecting the privacy expectations of our Indonesian member base.
This Privacy Policy explains how 3svip (hereinafter "3svip", "we", "us", or "our") collects, uses, stores, shares, and protects the personal data of individuals who access or use the 3svip online gaming platform (the "Platform"), accessible at https://3svip.cam.
By registering an account, making a deposit, placing a wager, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any provision of this Privacy Policy, you must immediately cease using the Platform.
This Privacy Policy is incorporated by reference into our Terms & Conditions. Defined terms used in this Privacy Policy have the meanings assigned to them in the Terms & Conditions unless otherwise specified.
3svip is the data controller responsible for the processing of your personal data collected through the Platform. As the data controller, we determine the purposes and means by which your personal data is processed.
For any questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact our Data Protection Officer at:
We will respond to all privacy-related inquiries within 14 business days of receipt.
3svip collects the following categories of personal data when you register an account, use the Platform, or interact with our customer support team:
| Data Category | Specific Data Points |
|---|---|
| Account Registration Data | Full legal name, date of birth, residential address (including city, province, postal code), nationality, email address, mobile phone number, chosen username and password. |
| Identity Verification (KYC) Data | Government-issued identification documents (Indonesian national identity card / KTP, passport), selfie photograph for facial verification, proof of address (utility bill or bank statement), date of document issuance and expiry. |
| Financial & Transaction Data | Payment method details (bank account number, bank name — e.g., BCA, BRI, BNI, Mandiri; e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal amounts, transaction timestamps, transaction status, currency (IDR), payment processor identifiers. |
| Gaming Activity Data | Games played, bet amounts, bet outcomes (wins/losses), bonus claims and usage, wagering progress, session duration, play patterns, responsible gaming limit settings (deposit limits, session time-outs). |
| Technical & Device Data | IP address, device type (mobile, desktop, tablet), operating system, browser type and version, screen resolution, time zone (WIB / WITA / WIT), language preference, referring URL, pages visited, clickstream data. |
| Communications Data | Live chat transcripts, email correspondence with customer support, feedback and survey responses, complaint records. |
| Marketing Preferences | Whether you have opted in to receive promotional emails, SMS notifications, or push notifications; your stated game preferences and interests. |
3svip processes your personal data for the following purposes:
Under applicable data protection principles, 3svip processes your personal data on the following legal bases:
3svip does not sell, rent, or trade your personal data to third parties. However, we may share your data with the following categories of recipients under strictly limited circumstances:
3svip operates internationally and may process your personal data on servers located outside Indonesia. Some of the third-party service providers listed in Section 6 may also be located in jurisdictions outside Indonesia.
Where personal data is transferred to a country that does not provide an equivalent level of data protection to Indonesia or internationally recognized data protection standards, 3svip ensures that appropriate safeguards are in place, including:
For more information about the safeguards we use for international data transfers, please contact us at [email protected] with the subject line "Data Transfer Safeguards".
3svip takes the security of your personal data seriously and has implemented technical and organizational measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no method of data transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. You acknowledge and accept the inherent risks of transmitting information over the internet.
3svip retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. The retention periods for different categories of data are as follows:
At the end of the applicable retention period, personal data is either securely deleted (using methods that render the data irrecoverable) or anonymized (stripped of all identifiers such that it can no longer be linked to you).
You have the following rights in relation to your personal data processed by 3svip:
You have the right to request a copy of the personal data we hold about you. We will provide this data in a structured, commonly used, and machine-readable format (typically CSV or JSON) within 30 days of your request.
If any of your personal data held by 3svip is inaccurate or incomplete, you have the right to request that we correct or complete it. You may update most account information directly via your account settings. For corrections to KYC documents, contact customer support.
You have the right to request deletion of your personal data where: (a) the data is no longer necessary for the purposes for which it was collected; (b) you withdraw consent (where consent was the legal basis); (c) you object to processing and there are no overriding legitimate grounds; or (d) the data has been unlawfully processed. Note that we may be required to retain certain data for legal or regulatory reasons (see Section 9).
You have the right to object to processing of your personal data where the legal basis is legitimate interests (Section 5). This includes the right to object to direct marketing at any time. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing. During the restriction period, we will store the data but not actively process it (except with your consent or for legal claims ).
Where processing is based on consent or performance of contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider without hindrance from 3svip.
To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and specify which right(s) you wish to exercise. We will respond within 30 days. We may request additional information to verify your identity before processing your request.
3svip uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device by your web browser.
Types of Cookies We Use:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session | Required for the Platform to function. Used to maintain your login session, remember your language preference (English), and enable secure navigation between pages. These cookies cannot be disabled. | |
| 30 days | Remember your preferences such as currency display format (Rp vs IDR), time zone (WIB / WITA / WIT), and game filter settings. These cookies improve usability but are not strictly necessary. | |
| 90 days | Track how you interact with the Platform — pages visited, time spent on each page, games played, buttons clicked. This data is aggregated and anonymized to help us improve the user experience. We use first-party analytics tools (not Google Analytics) to keep data processing in-house. | |
| Session | Monitor Platform performance, identify slow-loading pages, detect JavaScript errors, and troubleshoot technical issues. Performance cookies help us maintain a fast, stable Platform. |
Managing Cookie Preferences: You may disable non-essential cookies via your browser settings. However, disabling certain cookies may limit your ability to use some features of the Platform. Most browsers allow you to:
For instructions on managing cookies, consult your browser's help documentation. 3svip does not use third-party advertising cookies or social media tracking pixels.
The 3svip Platform may contain links to third-party websites, services, or resources that are not operated by 3svip. This includes:
3svip is not responsible for the privacy practices or content of any third-party website. When you click a link to a third-party site, you leave the 3svip Platform and become subject to that site's privacy policy. We encourage you to review the privacy policies of any third-party sites you visit.
Third-party service providers (game studios, payment processors, KYC vendors) that process your data on behalf of 3svip are contractually required to handle your data in accordance with this Privacy Policy and applicable data protection laws. However, 3svip is not liable for any breach of data security or misuse of data by a third-party service provider, except to the extent required by law.
The 3svip Platform is not intended for use by individuals under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age. If you are under 21, you are prohibited from registering an account or using any feature of the Platform.
If we become aware that we have inadvertently collected personal data from an individual under 21, we will take immediate steps to delete that data and suspend the associated account. Parents or guardians who believe their child has provided personal data to 3svip should contact us immediately at [email protected] with the subject line "Underage Account".
Age verification is mandatory during the KYC process. Accounts that fail age verification are permanently suspended and any deposited funds are handled in accordance with applicable law and regulatory guidance.
3svip reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When a material change is made, we will provide notice to affected Members via:
The effective date of any amendment will be clearly stated at the top of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
Your continued use of the Platform following the effective date of a Privacy Policy amendment constitutes your acceptance of the revised policy. If you do not accept the amended policy, you must cease using the Platform and may request deletion of your account and personal data, subject to applicable retention obligations.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 3svip processes your personal data, please contact us using the following channels:
We will respond to all privacy-related inquiries within 14 business days of receipt. For urgent data protection matters (e.g., suspected data breach, unauthorized account access), please mark your communication as "URGENT" in the subject line.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of this document.
Our FAQ page covers common data-related questions, or you can review our full Terms & Conditions. If you need assistance exercising your privacy rights, our support team is available 24/7.